Support

At Gaming Informatics we place great value on the support we provide to our customers.

We understand how critical your job is and will try to ensure that any technical needs, questions, or issues are promptly addressed. Our customer support services are designed to provide you with secure online tools that are accessible 24/7.

Our customer support system allows users convenient access to:

• A searchable Knowledge Base of frequently asked questions and solutions.

• An online request system that allows you to send questions, support requests and suggestions for features. To ensure you get the information you need as soon as possible, we will send an email to notify you that a response was made to your request.

• Real-time access to all support requests submitted to our support team, whether online, by email, or telephone. Also available will be a complete threaded discussion of the response to your support request.

• Additional support tools include links to online manuals and product documentation, as well as downloads such as report templates and training demonstrations.
Our goal is to ensure that every customer is completely satisfied and able to perform their jobs as effectively and efficiently as possible.

Our goal is to ensure that every customer is completely satisfied and able to perform their jobs as effectively and efficiently as possible.

Customer Support
Existing customers may click here to login to our online support system.